Returns

We source and make use of high quality product. However, if you're not 100% satisfied, kindly let us know and we will fix your satisfaction just right. Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you an exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@suvenia.com and send your item to: Lasiko Limited, 36, Ayodele Okeowo Street, Ifako, Gbagada, Lagos

Shipping

To return your product, you should mail your product to: Lasiko Limited, 36, Ayodele Okeowo Street, Ifako, Gbagada, Lagos. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over N25,000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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