We believe Suvenia.com is a scalable platform with multiple applications including Gift codes, ﬁeld team outsourcing, recognition programs, new hire packages, recruiting packages, gift codes, trade show logistics, trade promotion logistics, etc.
Policy Return We would be very sad to see you reject an item(s). This is because we are committed to your 100% satisfaction, and would be sad to see you sad. We would therefore reproduce the rejected item to the speciﬁcation you signed oﬀ on, if it’s a customized item. If it isn’t a customized item, we would try to replace the rejected item with an item that matches your expectation. If you are still not satisﬁed, and can establish clearly that we did not hold up to our end of the bargain, we would initiate a refund. This would normally take 30-45days. Please refer to our terms and conditions.
Warranties We source for high quality souvenirs but do not oﬀer warranties on them.